Terms & Conditions

Agreement

By using the Nicoleta Troi Signature Beauty website (homepage) or booking our services, you agree to these Terms & Conditions. If you do not agree, please do not use the site or book treatments.

Services

We provide aesthetic and wellness treatments at our London clinic and via our mobile service where offered. Treatment suitability is assessed at consultation; we reserve the right to decline treatment where it is not clinically appropriate or safe. See our services for available treatments.

Consultations and bookings

• Consultations and appointments are subject to availability and confirmation by us
• You agree to provide accurate contact and health information relevant to your care
• Prices quoted on the website or in marketing are indicative; final pricing is confirmed before treatment

Cancellations and rescheduling

Please give at least 24 hours' notice to cancel or reschedule an appointment. Late cancellations or missed appointments may incur a fee at our discretion, particularly for mobile visits where travel has been arranged.

Payments

Payment terms are explained at booking. Deposits may be required for certain treatments or mobile appointments. Refunds, where applicable, are handled in line with our cancellation policy and consumer rights law.

Medical disclaimer

Information on this website is for general purposes only and does not constitute medical advice. Individual results vary. All treatments carry risks, which will be discussed with you before consent. You should disclose relevant medical history and medications during consultation.

Website use

You must not misuse the website (including attempting unauthorised access, transmitting malware, or copying content without permission). Content, branding, and images are owned by or licensed to us unless stated otherwise.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of the website. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under English law. Treatment liability is governed by our professional standards, insurance, and applicable law.

Third-party links

Our site may link to external websites (e.g. social media). We are not responsible for their content or practices.

Changes

We may update these terms from time to time. The "last updated" date at the top of this page will change when we do. Continued use of the site after changes constitutes acceptance of the revised terms.

Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your statutory rights.

Contact

Questions about these terms: nicoleta@nicoletatroi.co.uk, 07576676687, or contact us online. You can also write to London, United Kingdom.

See our Privacy Policy for how we handle personal data.